PAYMENT POLICY

Effective Date: July 17, 2025

At [Your Brand Name], we are dedicated to delivering not only premium leather footwear but also a seamless and secure shopping experience. This Payment Policy explains the methods of payment we accept, how transactions are processed, and what to expect when purchasing from our website. We believe that transparency and customer protection are essential parts of every transaction.

1. Accepted Payment Methods

We provide multiple payment options to ensure convenience, flexibility, and security for every customer:

a. Credit and Debit Cards

We accept the following cards through our secure payment gateway:

  • Visa

  • MasterCard

  • American Express

  • JCB

  • UnionPay

All credit/debit card transactions are processed using 3D Secure technology, ensuring a safe and reliable checkout experience.

b. PayPal

For international customers or those preferring PayPal, we support fast and secure payments through your PayPal account. No additional fees are charged by us, but currency conversion or processing fees may apply depending on your location and PayPal settings.

c. Bank Transfers (Direct Transfer)

You may choose to make payment via bank transfer. Once selected, you will receive our account details, and your order will be placed on hold until payment is confirmed. Please ensure to include your order number in the transaction note to avoid delays.

Note: Bank transfer confirmation may take up to 24–48 hours depending on your bank.

d. Cash on Delivery (COD)

Available only for domestic orders. Payment is made in full upon delivery to the courier. Please ensure you are available at the provided delivery address. A small service charge may be applied to COD orders depending on your shipping region.

e. Buy Now – Pay Later (BNPL) (If applicable)

We partner with select financial institutions to offer interest-free installment payment options. Eligibility will depend on your location and transaction amount. Terms and conditions apply.

2. Payment Security and Data Privacy

Your privacy and security are paramount. All payments are encrypted and processed through industry-standard secure payment gateways.

  • Our website uses SSL (Secure Socket Layer) technology to encrypt and protect all data transmitted during payment.

  • We comply with PCI DSS (Payment Card Industry Data Security Standards), ensuring the highest standards in payment processing.

  • We do not store your credit card details on our servers.

In the rare event of suspicious activity, we may contact you for additional verification before processing your order.

3. Currency, Taxes, and Pricing Transparency

  • All prices displayed on our website are in [Insert currency, e.g., USD, EUR, VND], and are inclusive of VAT (where applicable).

  • The final checkout price will include the product cost, applicable taxes, and shipping fees.

  • International customers are responsible for any customs duties or import taxes imposed by their local authorities.

  • Exchange rate differences and bank service fees (if any) will be borne by the customer.

4. Payment Confirmation & Invoicing

Once your payment is successfully processed:

  • A confirmation email will be sent immediately with the order summary.

  • A digital invoice will be attached and/or available in your account dashboard.

  • If you need a printed invoice or require your company details included for tax purposes, please indicate this at checkout or contact our support team.

5. Failed or Declined Transactions

If your payment is declined or unsuccessful:

  • Double-check your card number, expiration date, CVV, and available balance.

  • Ensure your card is enabled for online transactions and international payments.

  • Try another payment method or contact your bank.

For repeated issues, please contact our support team at support@[yourbrand].com for assistance.

6. Payment Verification and Fraud Prevention

To protect you and maintain the integrity of our platform, we may carry out verification procedures, especially for:

  • High-value orders

  • First-time international customers

  • Mismatched billing and shipping addresses

We reserve the right to:

  • Delay shipment for verification

  • Request additional identification

  • Cancel transactions deemed high-risk or suspicious

7. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in technology, regulation, or our internal processes. Changes will be published on this page and are effective immediately unless stated otherwise.

You are encouraged to review this page regularly to stay informed of our payment practices.

8. Contact Us

For any questions or concerns related to payments, you can reach us at:

  • 📧 Email: info@coruniee.com

  • ☎ Phone: (530) 842-2396

  • 🕒 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+7)